Information for Tenants
We aim to provide our tenants with safe, comfortable and modern living, and we are here to ensure this is achieved through teamwork and communication. Therefore, on this page, you will find useful information for all types of circumstances which may arise.
Reporting maintenance concerns
When you are concerned, please reach out to us via email and provide as much information as possible. This streamlines the repair process, especially when photos and videos are provided. You can email us at info@milfordrealestate.co.uk
Giving notice to vacate
When considering moving or relocating, we ask that you first refer back to your tenancy agreement. The first thing to remember is that your deposit cannot be used for rent. Giving one month’s notice allows us time to visit you and point out any issues which you could address prior to vacating the property, which will ensure your deposit is refunded to you in full rather than deductions being made. We recommend that all notices be given via email to info@milfordrealestate.co.uk.
Frequently Asked Questions (FAQ)
What documents do I need to rent a property?
Typically, you’ll need:
Photo ID (passport or driving licence)
Proof of address
Proof of income or employment
References (previous landlord and/or employer)
We’ll guide you through exactly what’s required once you’ve found a property you like.
How much is the deposit and when do I pay it?
Once your application is approved, a security deposit (normally up to five weeks’ rent) and the first month’s rent are due before moving in. All deposits are protected in a government-approved scheme.
Are there any additional fees?
No. In line with current legislation, tenants are not charged fees for viewings, referencing, or setting up a tenancy. You’ll only be asked to pay rent, the deposit, and any permitted payments such as a holding deposit.
What happens if something breaks in the property?
If you experience a maintenance issue, you should report it to us as soon as possible. We’ll arrange repairs in line with the landlord’s responsibilities and keep you updated throughout the process.